Responsible Gambling at PHDream

At PHDream, the well-being of players is a priority. We ensure that their time spent with the game service remains an enjoyable and positive experience. Gambling should be a fun and recreational activity, not a source of financial or social distress. The website strongly advocates for responsible gambling practices. Our main goal is to provide an environment where players can enjoy their favorite games while maintaining control over their gambling activities.

It is recognized that gambling can become problematic for some individuals, leading to financial difficulties, emotional distress, or social issues. To mitigate these risks, we encourage all players to be mindful of their gambling habits and to utilize the responsible gambling features available on our platform. PHDream is committed to promoting a safe and controlled gaming environment where players can set limits on their gambling activities and seek assistance if needed.

Responsible Gambling: Voluntary Self-Exclusion

For players who feel that they need to take a break from gambling, PHDream offers a voluntary self-exclusion program. This program allows registered users to limit platform access to regain control. Players can contact customer support to request self-exclusion and manage their gaming through:

  • Setting a wager limit: players can set a cap on the amount they are allowed to wager within a specific period, helping them manage their expenses.
  • Loss limit restriction: players can choose to limit their maximum losses over a given timeframe, preventing excessive financial strain.
  • Temporary self-exclusion: players may opt to exclude themselves from the platform for a specified period, allowing them to take a step back and reassess their gambling behavior.
  • Indefinite self-exclusion: for those who feel they need to step away permanently, we offer the option to exclude themselves indefinitely.

If a player chooses permanent exclusion, the following restrictions will be implemented:

  • Their user account will be permanently closed.
  • They will be prohibited from re-registering on the platform.
  • A mandatory seven-day cooling-off period will be enforced before they can request a reversal of their decision.

Indefinite self-exclusion results in account closure, prohibition from re-registering, and a mandatory seven-day cooling-off period before reversal requests are considered. This period discourages impulsive relapses so that users can make informed and thoughtful decisions regarding their self-prohibition.

Practical Tips for Responsible Gambling

PHDream encourages all PHDream players to adopt responsible gambling habits. While following these guidelines is not mandatory, doing so can significantly help players manage their gaming activities and prevent unnecessary financial losses. Below are some essential tips for maintaining a responsible gambling approach:

  • Figure out your gaming budget: always allocate a specific amount of money for gambling only after covering essential expenses such as bills, rent, and savings.
  • Use only designated gambling funds: never dip into funds meant for necessities; always use the pre-allocated gaming budget.
  • Set deposit and win/loss limits: by defining deposit and win/loss limits, players can regulate their spending and prevent excessive gambling.
  • Avoid chasing losses: trying to recover lost money by continuing to gamble can lead to further financial strain. Accept losses as part of the game and know when to stop.
  • Take frequent breaks: continuous gambling can lead to exhaustion and impulsive decision-making. Regular breaks help maintain a clear mindset.
  • Never borrow money for gambling: using borrowed funds for gambling can lead to debt accumulation and financial instability.
  • Recognize the signs of problem gambling: if gambling begins to negatively impact your personal life, relationships, or finances, seek support immediately.

If gambling negatively impacts a player’s life, seeking support is essential. PHDream service production is committed to assisting players in managing their habits through self-exclusion tools or professional assistance.

Contact Us

PHDream’s customer support team assists players needing help managing their gambling. Whether you need to set gaming limits, exclude yourself from the platform, or simply seek advice on responsible gambling, the dedicated team can provide the necessary guidance and support.

Players wishing to self-exclude can reach out through one of the official communication channels. Staff will provide step-by-step assistance to ensure that you take the appropriate measures to control your gambling activities effectively. 

At PHDream, player well-being is a top priority. By promoting responsible gambling and providing support, the company strives to create a safe and sustainable gaming environment.