Privacy policy: PHDream Philippines

PHDream is committed to safeguarding the privacy and protecting the personal information of its users. PHDream’s Privacy Policy describes how the platform collects, uses, and protects personal data.

Information Collection

PHDream collects personal data when users register on the platform, fill out forms, or interact with casino services. The casino collects the following data:

  • Personal Identification Data includes names, e-mail addresses, contact numbers, and other relevant data to help identify users.
  • Financial information that is necessary to complete transactions. Therefore, users may be required to provide credit card information or other financial data necessary to process payments.
  • Usage Data. PHDream collects data about a user’s interaction with the website, including IP addresses, browser types, and access times, to improve the user experience.

Purpose of data collection

The Casino collects personal data only for specific purposes. Below you can read the main reasons why the platform collects your information:

  • Service Improvement. User data helps PHDream improve services and customize offerings to meet customer needs.
  • Customer Support. Personal data allows PHDream to respond effectively to inquiries and provide better customer service.
  • Marketing Communications. With the user’s consent, PHDream may send promotional materials or updates about new features and services.

Data protection measures

Data protection measures are the most important principle on which the platform’s security policy is based. PHDream Casino necessarily applies several security measures to protect personal information:

  • Secure servers. All sensitive information is transmitted through secure servers using encryption technologies such as Secure Socket Layer (SSL).
  • Access Control. Access to personal data is restricted and available only to authorized employees who respect the security of your data, as the casino enters into non-disclosure agreements with them.
  • Data Retention Policy. Personal data is retained only for as long as necessary to fulfill the purposes set out in this policy or as required by law.

Disclosures

PHDream does not sell or share personal information with third parties. However, user data may be shared with trusted third-party service providers who assist in operating the platform or conducting business, provided that they agree to keep this information confidential. In addition, PHDream may disclose personal information when it believes that such action is necessary to comply with legal obligations or to protect the rights and safety of others.

If personal information is necessary for legal proceedings, PHDream will cooperate fully with law enforcement and regulatory authorities. This cooperation may include providing data required to fulfill legal requests and ensuring compliance with applicable laws and regulations in the Philippines.

Cookies and Tracking Technologies

PHDream may use cookies and similar tracking technologies to improve user experience. Cookies are small files placed on a user’s device that help collect information about website usage. Users can control cookie settings through their browser settings.

Cookie typeDescriptionTarget
Session cookiesTemporary cookies are deleted when the browser is closed.To maintain a user’s session and track activity during a single visit.
Persistent cookiesRemain on the user’s device for a specified time or until deleted.To remember user preferences and login details for future visits.
Basic cookiesSet by the website the user is currently visiting.To improve the user experience on that particular website.
Third-party cookiesSet by domains other than the one visited by the user.Used to track users across multiple sites for advertising purposes.

User rights

Each user of the PHDream platform has certain rights. Below you can read the most basic ones:

  • Right to Access Personal Information. Users have the right to request access to their personal information stored by PHDream. This includes obtaining a copy of the data collected, understanding how it is used, and verifying its accuracy. Access requests may be made through PHDream’s customer support channels, and the platform is committed to processing such requests promptly.
  • Right to rectification. Users may request correction of any inaccurate or incomplete personal information. If a user discovers errors in their stored information, they may notify PHDream for immediate correction. This ensures that all personal information remains accurate and up-to-date, minimizing the risk of errors in service delivery.
  • Right to withdraw consent. Users have the right to withdraw their consent to data processing at any time. This is particularly applicable when users no longer wish their data to be used for certain purposes, such as marketing communications. However, withdrawal of consent must comply with any legal obligations that require the retention of data for regulatory or contractual purposes.
  • Right to erasure (“Right to be Forgotten”). Under certain conditions, users may request that their personal information be deleted from PHDream’s systems. This may apply when the data is no longer needed for the purposes for which it was collected or when users withdraw their consent to processing. PHDream ensures that such requests are processed by applicable laws.
  • Right to object. Users may object to the processing of their data for certain purposes, such as direct marketing or profiling. Upon receipt of an objection, PHDream will stop processing the data unless it can demonstrate compelling legitimate grounds for further use.
  • Right to complain. If users believe that their privacy rights have been violated, they have the right to file a complaint with the appropriate regulatory authorities in the Philippines. PHDream is committed to cooperating fully with such investigations and to resolving issues peacefully.

Changes to the Privacy Policy

PHDream reserves the right to update this privacy policy periodically. Any changes will be effective immediately upon posting on the site. Users are encouraged to review this policy regularly for updates regarding their privacy rights.

Contact Information

For any questions or concerns regarding this privacy policy or the handling of personal information, users may contact PHDream by email or phone number.

By using PHDream’s services, users consent to the collection and use of their personal information as described in this privacy policy. This privacy commitment ensures that users can confidently interact with PHDream knowing that their personal information is protected by Philippine laws and regulations.